Privacy Policy of TracPatch.com

Welcome to TracPatch Health LLC. (“TracPatch”). (hereinafter referred to as “we,” “us” or “our”) is a medical technology division that develops and commercializes innovative medical solutions targeting remote patient monitoring. This website is intended to provide patients and healthcare providers with basic information about our products and services and is not intended for the diagnosis or assessment of any disease or condition, nor is it intended to be used as medical advice.

Granger Health operates the tracpatch.com website, which provides the Service.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service. the TracPatch website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Personal Information Collection and Use

When you use our Service, we collect Personal Information. By “Personal Information” we mean information that can identify an individual, such as:

First and Last Name, Personal or Business Addresses, Email Addresses, Date of Birth, Phone Numbers, and Referring Providers’s Name.

Personal Information will only be used by TracPatch and your care team and will not be used or shared with any third parties or affiliates who are not directly associated with your plan of care.

Site Privacy Policy

This website and all of its contents including, but not limited to, all text and images and their arrangement (“Content”), are owned and copyrighted by TracPatch Health, LLC, with all rights reserved, unless otherwise noted. Any Content that is a trademark, logo, or service mark is the property of TracPatch Health. Your use of any Content in violation of those rights is strictly prohibited.

Certain aspects of the Service will also access certain features of your mobile device, including its location services (GPS) and information from those features, i.e. your location.

You may always choose not to provide Personal Information or prevent our mobile app from accessing certain features of your mobile device, but this may prevent you from receiving certain Services.

SMS Communications and Use

We may use your phone number to send you SMS messages related to your use of TracPatch Health services. These may include reminders, device notifications, or support information.

We collect your phone number and associated metadata when you opt in to receive SMS messages.

Your phone number is used solely to deliver relevant TracPatch Health communications, such as appointment reminders, device updates, or care-related alerts.

SMS consent is not shared with third parties or affiliates. Your phone number and messaging consent are used only by TracPatch Health for the purposes stated above.

You may opt out of SMS communications at any time by replying “STOP.” For help, reply “HELP” or contact us at support@tracpatch.com.

Non-Personal Information

We also collect non-Personal Information, that is, information that does not personally identify an individual. The non-Personal Information we collect includes how you interact with the Service, information generally collected or “logged” by Internet websites or Internet services when accessed or used by users, and information about your web browser or device accessing or using the Service.

Examples of the non-Personal Information we collect are:

·       Your Internet Protocol (IP) address

·       Information about your operating system and browser, such as its maker or version,

·       The pages of our website that you viewed during a visit or the features of the mobile app that you use

·       The referring web page

·       The country, city and state in which you are located (but not your precise geographic location)

·       Unique Identifiers, meaning arbitrary codes or series of characters we create to identify unique users without Personal Information.

We will not use non-Personal Information to try to identify you, and if we associate any non-Personal Information with information that personally identifies you, then we will treat it as Personal Information. As discussed in more detail below, we sometimes use cookies and other automatic information gathering technologies to gather non-Personal Information.

Information collected by the Service may be collected by us or one of our service providers, but in either case, this Privacy Policy will govern the collection, use and sharing of the information.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amounts of data that are commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

·       To facilitate our Service

·       To provide the Service on our behalf

·       To perform Service-related services

·       To assist us in analyzing how our Service is used

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information; thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page. This Privacy Policy was created with the GDPR Privacy Policy Generator.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.